Features & benefits

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Our mission is to empower Pet Spa's with smart tools to manage & grow their business

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Our story

Savvy Pet Spa was created by Ben, Lisa and a little help from Darcey (our dog) to support businesses that share our passion for amazing service and a genuine desire to deliver something special.

Ben has spent 25 years as a software developer, but he had a vision to design software in a way that would allow us to listen to the needs of our clients, respond quickly to those needs in a sustainable way. Savvy is all about designing software totally tailored to the requirements of the industry, using all the latest, best and most resilient technology.

Lisa brings 10 years of experience in business development, plus 10 years of running her own small business. With that comes an understanding of the challenges clients face, balancing their business goals with their life outside of work.

We’re passionate about Pets, Pet-Care Business, and supporting Pet-Care Businesses to grow.


We want Savvy to give you all the tools you need to be successful in business, to gain and retain your clients, to reduce your costs and increase your profits. We want to save you time, giving you your work life balance back.

  • Ben
  • Lisa

Our values

People love to buy from and support businesses they believe in. It’s what makes small businesses so special.

Customer Commitment

Empower our customers, create a community, focus on the user, listen to our clients and make sure to keep it simple!.

Collaboration

One team that believes in togetherness and enthusiasm, supporting all those that belong to the Savvy family both client and employee. Always be genuine and open and celebrate success.

Innovation

Committed to being the best, passionate about moving forward, always improving, reach beyond boundries, focus on the future and be courageous.

Do you identify with us and like what we do?

We are motivated first and foremost by helping our customers succeed. Every team member at Savvy Pet Spa is laser-focused on providing delight at every touchpoint and building an exceptional customer experience.

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Our team

People love to buy from and support businesses they believe in. It’s what makes small businesses so special.

Lisa Gill

CO FOUNDER, CEO

Lisa heads up the business side of Savvy. On a day to day basis that means working with her team, overseeing marketing, sales, HR and customer support. Lisa is responsible for creating and implementing the vision of Savvy and setting the strategy and goals for the company as a whole.

Ben Gill

CO FOUNDER, CTO

Ben’s role is to lead his tech team to make his concept a reality, delivering innovative and sustainable tech. On a day to day basis he looks after the design of Savvy, the planning and the product architecture. He is also responsible for the security, back up and resilience of Savvy.

Louise Knoyle

Head of Customer Support

Lou’s number one priority is to take good care of our clients. To help her she has a great team of customer support representatives. Lou is responsible for looking after all clients from those totally new to Savvy to those clients that have been with us since the very first day.

Gaby Cristinao

Head of Sales

Gaby is responsible for our sales and digital marketing team. Gaby’s mission is to make Savvy the no.1 software all around the world. Gaby looks after sales strategy, market research and on a day to day basis is a contact for key opinion leaders in our field, she also takes care of events and email marketing.

Chaitanya Jadhav

Digital and Social Media Marketing

Chaitanya is our guru on all things digital. Looking after our social media pages and groups, social media ads, our IGTV and podcast plus google ads and SEO. His goal is to develop a community for small businesses to come together and find support, education and amazing software!

Lisa Doolin

Customer Support

Lisa is a member of our customer support team, working Monday to Friday in the afternoons and evenings. As well as looking after clients via live chat, Lisa regularly fits in 1:1 training and demo sessions with our clients and also is a regular interviewer on Pet Biz Pep Talk our IGTV/podcast.

Jessica Teeling

Customer Support

Jess is our out of hours support, so when you need a hand on evenings or Saturdays Jess is often there to help you out via our live chat. Jess can also be booked for demo’s and is always happy to give new potential clients a tour of the software.

Sue Peake

Customer Support

Sue is a valuable member of the team, having run her own pet grooming businesses for many years (and using Savvy in her grooming salons) she has first hand experience of what it is like to run your own business and rely on software. Sue takes the lead in demos on Monday mornings and wednesday evenings.

Donat Sabjan

Customer Support

Donat, with Jess, looks after the weekends on customer support. If you need a hand on a Friday or a weekend, go through HELP top right in Savvy and Donat will be there. He loves demos too so do book in if you fancy an informal chat, he’d be happy to answer all of your questions.

Savvy is the future for us busy groomers!

Don't just take our word for it. Read what our client's think.

"Easy to use, lots of really useful features & fantastic customer service"

Pooch Perfect Canine Stylist & Spa

Pooch Perfect Canine Stylist & Spa Mich Dale, Owner

“I can't praise them enough! They bent over backwards to assist me in setting up. Their software just keeps getting better.”

Centre Stage Dogs

Centre Stage Dogs Katie Rourke Dowding, Owner

“Highly recommend Savvy. I would be lost without the Savvy booking software. Life in my grooming salon is now so much easier.”

Cwtsh yi Ci Bespoke Dog Grooming

Cwtsh yi Ci Bespoke Dog Grooming Dylan Davies, Owner

“Would 100000% recommend! It literally runs our business. It has saved so much time & money. Amazing customer service.”

On All Pawz

On All Pawz Michelle and Frazer, Owners

“I love Savvy! My life so less stressful. The creators and team are so helpful. 1000000000% recommend xx”

The Scruffy Paw

The Scruffy Paw Michelle Taylor, Owner

“I love using savvy pet spa. It’s easy to use once set up. The support is second to none and makes life much much easier!”

First Class Dog Grooming

First Class Dog Grooming Abi Spiller, Owner

"Savvy is the way forward! 100% great customer service. Really easy to use & the feedback group is Fantastic!”

Kirsty's K9 Kuts

Kirsty's K9 Kuts Kirsty Rutherford, Owner

“5***** Brilliant user friendly platform. Exceptional personal service. Competitive prices. Regular updates.”

Gastall Grooming

Gastall Grooming Helen Gasson, Owner

"The support team are amazing, the time and energy they have put into the company are amazing, with a facebook group meaning people are always trying to get in touch and someone is always there, it's above and beyond most companies."

Dogs of Great Style

Dogs of Great Style Emma Steadman

"Excellent booking system with every feature you could possibly need. There is always help at hand if you have a query and they are constantly updating. Best system around."

Paws Galore

Paws Galore Sue Peake

Trusted and integral to clients’ businesses

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